1) Controller & Contact

Data Controller: CargocrafterExpress
Address: 83-21, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea (685-700, Seongsu-dong 1-ga)
Email: info@cargocrafterexpress.com

2) Data We Collect

• Identity & Contact: name, company, email, phone, addresses.
• Shipment Data: shipper/consignee details, contents, value, weight/size, customs info, tracking events.
• Transaction Data: quotes, invoices, payment confirmations (processed by payment providers).
• Technical Data: IP address, device identifiers, browser type, pages viewed, referring URLs.
• Cookies & Similar Tech: session cookies, analytics, and preference cookies.

3) How We Use Data

• Provide and manage shipping services, tracking, customer support, and account functions.
• Process payments, invoices, and fraud prevention.
• Comply with legal obligations (customs, security, sanctions).
• Improve site performance, analytics, and service quality.
• With consent, send service updates or marketing communications (you can opt out anytime).

4) Legal Bases

We process personal data as needed to perform a contract, comply with legal obligations, pursue legitimate interests (e.g., service improvement, security), or with your consent.

5) Sharing & Recipients

• Carriers, agents, warehouses, and last-mile partners for transport and delivery.
• Customs, regulatory, and law enforcement authorities as required by law.
• IT and payment service providers under data processing agreements.
• Professional advisors (legal, tax, audit) under confidentiality.

6) International Transfers

Where personal data is transferred across borders, we implement appropriate safeguards (e.g., contractual protections) consistent with applicable laws.

7) Retention

We keep personal data only as long as necessary for the purposes described above and to meet legal, tax, accounting, or reporting requirements.

8) Your Rights

Subject to law, you may have the right to access, correct, delete, or restrict processing of your data; to object to processing; and to data portability. To exercise these rights, contact us at info@cargocrafterexpress.com.

9) Cookies

You can manage cookies through your browser settings. Disabling some cookies may affect the functionality of our site (e.g., session or tracking features).

10) Security

We employ administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure.

11) Children

Our services are not directed to children. If we learn we have collected personal data from a child, we will take appropriate steps to delete it.

12) Third-Party Links

Our site may link to third-party sites. Their privacy practices are governed by their own policies.

13) Changes to this Policy

We may update this Privacy Policy by posting a new version on this page with a new “Last updated” date.

14) Contact Us

Address: 83-21, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea (685-700, Seongsu-dong 1-ga)
Email: info@cargocrafterexpress.com